Subscription Import and Connection Guide

Create an Account and Save Your Login Details

Open the account creation page in the VPNLanLan user dashboard and follow the prompts to choose a username and password. No email address is required. Use a password you don't use elsewhere, and store it in a trusted password manager. For convenience, don't send your login details and subscription link together in a chat or public note.

After submitting the form, follow the prompt to open your account overview. If you are still on the login screen, first check that your username is complete, then sign in with the password you saved. Avoid creating multiple accounts to troubleshoot login issues; doing so can leave your orders, plan, and client configuration spread across different accounts.

Once you're in the dashboard, locate the account overview, plans, client downloads, and support ticket sections. Use the account overview to check your service status and get your subscription, the plans section to choose a billing option, and downloads to get a client. Creating an account doesn't activate a plan. Next, choose a plan and confirm that it's active after your order is complete.

Choose a Plan and Confirm Your Order

Open the Plans section in the dashboard. First, distinguish monthly subscriptions from data plans, then compare data allowances. Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the day your plan starts, not at the beginning of the calendar month for every account.

If your usage varies, consider a data plan: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data lasts until it's used up and never expires. The key difference from a monthly subscription is how long the data remains valid; data plans don't replenish every month.

After choosing a plan, check its name, price, and data allowance again in the order confirmation section. VPNLanLan accepts Alipay, WeChat Pay, and USDT. Pay using the options actually shown on the payment page. Return to the dashboard to check the order result, then confirm in the account overview that your plan is active. Closing the payment page, completing a browser redirect, or seeing a local payment record doesn't replace checking the order status in the dashboard.

If your status hasn't updated after payment, check the order record before trying to pay again. If you still have questions, contact support through a dashboard ticket and include your order details—but never your password or full subscription link. When you upgrade mid-plan, the price difference is converted into remaining days. Review the full pricing details before choosing a plan. All plans allow unlimited simultaneous devices and include a 30-day money-back guarantee.

Get Your Subscription and Check Its Status

Once your plan is active, open the account overview and check your current plan, data, and service status, then find the subscription section. The subscription lets a client retrieve connection settings; it isn't a client download link or your dashboard password. Make sure you're signed in to the same account you used to place the order before copying or importing it.

If the dashboard offers an import option for your client, you can use it after installing the client. If your browser asks to open an app, check that it's the client you intend to use. If the app doesn't open automatically, don't keep clicking. Open the client first, then add the subscription manually as described in the next section.

For a manual import, copy only the subscription link—not the button text, explanatory copy, or extra spaces. After pasting it into the client, check that both ends of the link are intact. A subscription link typically contains account-related access credentials. Protect it like a password: don't submit it to unfamiliar websites for conversion or include it in a public screenshot.

After importing, update the client's configuration to load the available servers. If the server list changes or the configuration stops working, first check your account status in the overview, then update the subscription in the client. If you think the link has been exposed, check whether the dashboard offers a reset option. If you can't find one, contact support through a ticket and stop sharing the original link.

Import into a Client for Your Platform

Download the VPNLanLan client for your platform from the user dashboard, then import your account subscription. Client downloads for Windows, macOS, Android, and Linux are available after logging in; check your plan status separately when getting your subscription. The iOS download option requires an active, unexpired plan. If you don't meet this requirement, follow the dashboard prompt to return to the plans section. Don't search unfamiliar sources for installers based on a similar-looking filename.

Here, “configuration” and “subscription” refer to the section of a client used to manage remote connection details, not your operating system's account settings. Use the dashboard's import option when available. If adding the subscription manually, choose an option that accepts a remote subscription, not a local file import. Save and update it; seeing the server list means the configuration has been retrieved.

Windows: Add a Remote Subscription

In the dashboard's downloads section, choose the VPNLanLan client for Windows, install it following the system prompts, and open it. In your browser, use the dashboard's client import option and allow it to open the installed app. If the system doesn't recognize the app association, copy the subscription link instead, then look for an option such as “Add” or “Import from URL” in the client's “Configuration” or “Subscription” section.

Give the configuration a name you'll recognize, paste the link, and save it. Then update or download the configuration. When the server list appears, select this configuration and keep the client's default connection mode for now. If the list is empty, first check that the subscription link is complete and your account is active. Don't try random changes to a range of advanced options. When you're done, follow the connection verification steps below.

macOS: Import the Configuration and Check System Permissions

On your Mac, use the macOS client provided in the dashboard. After opening the app, complete any first-run prompts, then start the import from the dashboard. To add it manually, add the remote link in the configuration or subscription section. Save and update the configuration, check that the server names appear, then select the server you want to use.

When you connect, macOS may ask you to allow a network configuration or related network permissions. Check that the app named in the prompt matches the client you're using, then follow the system instructions to grant permission. If you previously denied access, check the relevant network or privacy permissions in System Settings, then reopen the client. Installation, authorization, and subscription updates are separate steps; confirm each one rather than assuming the connection works just because the app opens.

Android: Import Your Subscription and Allow the Connection Request

On your Android device, sign in to the dashboard in a browser and download the client for your device from the downloads section. During installation and the first launch, check the source and app name against the system prompts. Copy the subscription link from your account overview, open the client's subscription or configuration manager, and choose the option to add it from a link. If the dashboard offers a compatible import option, you can also use it to open the app directly.

After updating the configuration and selecting a server, tap the client's connect switch. If the system asks to authorize a network connection, make sure the request comes from the client you're using before allowing it. If the connection drops when you switch to another app, first check whether the client is still running, then review its background activity and battery settings. Don't grant unrelated permissions just to troubleshoot.

iOS: Get and Import the Client from the Dashboard

On your iPhone or iPad, sign in to the dashboard in a browser and make sure your plan is active and unexpired. Then check the downloads section for the iOS client option. Get the client through the App Store link provided in the dashboard, and follow the installation instructions shown on the page and by your system. If the dashboard says your plan doesn't meet the requirement, check your account status instead of using an installer for another platform.

After installation, return to the account overview and use the compatible import option. To do it manually, find the subscription, configuration, or add-from-link option in the app, paste the link, and update it. Your first connection will usually require approval to add a network configuration; follow the system prompts. If another network configuration is already active, check which app created it. For troubleshooting, keep just one working client active so the results are clear.

Linux is also supported. Get the client and instructions from the dashboard's downloads section. For protocol choices, connection modes, and network topologies, see the Protocol and Network Technical Reference.

Connection and Verification

Return to the client and make sure the selected configuration is the one you just imported and updated. Choose a server from the list and start the connection. For your first connection, keep the default settings and grant any required permissions. A connected status means the connection process is established, but you still need to test the service you want to use. Don't rely only on the switch color or system status icon.

First, check that your local network is working: disconnect the client and see whether you can open a site you normally use. Reconnect, then open the site or app you actually need. If it was already open, refresh the page or reopen the app so cached content isn't mistaken for a fresh result. Check that pages load, sign-in works, and you can keep using the service—not just that its homepage appears.

If the client says it's connected but nothing changes in the app you're testing, check whether the current connection mode includes that app and whether another network client is active. Don't change the server, mode, and system network settings all at once. Change one suspected setting at a time, then repeat the same test so you can tell which change made a difference.

If the configuration update fails, first check your local network and account status, then copy the subscription link again. If the update succeeds but one server doesn't work, try another server in the list and test again. If only a particular service has a problem, note the message it shows; that doesn't mean every connection is unavailable. The service's own regional, account, and content rules may also affect access.

After verification, keep the working configuration in the client and leave the subscription link in the dashboard; there's no need to keep copying it elsewhere. VPNLanLan allows unlimited simultaneous devices, but each device still needs its own client import and authorization. A successful connection on one device doesn't automatically configure the others. To add a device, follow the steps on this page to get the subscription and import it for that platform.

Need More Help Troubleshooting?

Note the platform, client name, system prompt, plan status, and whether the issue occurred during import, update, or connection. Before sharing a screenshot, hide sensitive information—especially your password, full subscription link, and personal details in payment records. Explain which step you reached, what you saw, and what you've already checked; that's more useful than simply saying it doesn't work.

For information on protocols, packet loss, and peak-hour congestion, see the Technical Reference. For coverage details, visit the Servers page. If you've followed the checks in order and still can't connect, contact us through a support ticket in the user dashboard. Don't share account configuration details on a public page.